Return & Refund Policy

Last Updated: September 2026

At Force Footwear, we want our customers to have a smooth and satisfactory shopping experience. If you receive a wrong, damaged, defective, or incorrect product, or need a size exchange, we are here to assist you.

Return & Exchange Period

Customers may request a return or exchange within 7 days of receiving the order.

The product must be:

• Unworn and unused

• In its original condition

• Free from stains, marks, damage, or signs of use

• Returned with the original shoe box, packaging, and accessories, where applicable

Size Exchange

If you have ordered the wrong size, you may request a size exchange within 7 days of delivery, subject to availability.

The product must be unused and in its original condition.

Wrong or Damaged Product

If you receive a wrong, damaged, or defective product, please contact us within 48 hours of delivery.

Please provide clear photos or videos of the product and packaging for verification.

After verification, Force Footwear will provide an appropriate replacement or resolution.

Products Not Eligible for Return/Exchange

Returns or exchanges may not be accepted if:

• The product has been worn or used

• The product has been washed, altered, repaired, or damaged after delivery

• The original packaging is missing or significantly damaged

• The product shows signs of misuse

• The request is made after the applicable return/exchange period

Refunds

Refunds will only be provided where the return is approved under this policy.

For Cash on Delivery orders, Force Footwear may request valid payment information necessary to process an approved refund.

Delivery Charges

The standard delivery charge is Rs. 350 per order.

For customer-requested size exchanges or returns, applicable courier/delivery charges may be the customer's responsibility.

Contact Us

Phone / WhatsApp: 03204668866
Email: forcefootwearofficial@gmail.com

Please provide your order number when contacting us regarding a return or exchange.